Returns & Exchanges

At Zulay Kitchen, we stand behind our products with a 100% Satisfaction Guarantee. If you are not completely happy with your purchase, you can return your items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Shipping Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack Your Kitchenware

  Securely pack your items in their original packaging to ensure they arrive back to us in excellent condition.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received, we will process your refund or exchange within 5-7 business days.